PROXYMO by Global Care Partners

Coordinating a care pathway between East Africa and Belgium, with clarity, method and human attention.

PROXYMO by Global Care Partners supports patients and families when a medical situation becomes complex and requires more than mere information: clear guidance, serious coordination and support tailored to each step.

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Key points at a glance

—Initial response within 24 to 48 hours.
—Coordination between Belgium and East Africa.
—Remote support and, depending on needs, support in Belgium.
—A confidential, human and structured approach.

When a health situation becomes complex, more than a contact or an address is needed.

In some situations, families find themselves alone faced with a series of steps that are difficult to understand: analysing a file, knowing whom to turn to, organising a second opinion, preparing a consultation in Belgium, planning a stay, or ensuring continuity after care has been provided. PROXYMO was designed to bring a clearer, more reassuring and better-structured framework to this kind of journey.

Our role is to help clarify the situation, guide the relevant steps, coordinate the necessary exchanges and accompany the journey with seriousness, without ever substituting ourselves for doctors, care facilities or the competent authorities.

Support designed first and foremost for patients and families.

PROXYMO is intended primarily for people who need reliable support to organise a care pathway between Belgium and East Africa.

●Patients seeking clear guidance towards care in Belgium.
●Families who wish to be better supported in the steps involved and in understanding them.
●Members of the diaspora organising care for a loved one from a distance.
●People living in Rwanda or East Africa who need a structured link to Belgium.
●Doctors or partners who, in certain cases, wish to facilitate the continuity of the journey.

What PROXYMO can concretely help to put in place.

Every situation is different. Depending on needs, PROXYMO can act at different stages of the journey.

Case-file review and initial orientation.

Teleconsultation or second opinion when the situation warrants it.

Preparation and coordination of a care pathway in Belgium.

Help with the practical organisation of the stay, including finding accommodation near the relevant facilities when useful.

Human support to better understand certain steps, prepare appointments and facilitate exchanges.

Mobilisation, when necessary, of concrete services provided by Global Care Partners, in particular nursing follow-up or appropriate support in Belgium.

A human approach, grounded in field experience

PROXYMO draws on field experience developed in direct contact with patients, families and healthcare professionals. This experience informs an approach grounded in listening, clarity, rigour and respect for the role of each party involved.

Françoise Uwera — Founder of the PROXYMO project and of Global Care Partners.

A clear role, without confusion.

PROXYMO by Global Care Partners is a service brand operated by Global Care Partners SRL. PROXYMO is not a separate legal entity.

We coordinate, facilitate and accompany the journey, but we do not replace doctors, hospitals or the authorities. Diagnoses, prescriptions, clinical decisions, official procedures and medical acts are the responsibility of the competent professionals and institutions.

Let’s talk about your situation.

You can contact us for a request for orientation, an initial review of a case file or a confidential exchange concerning a care pathway between East Africa and Belgium. We will respond with seriousness, discretion and clarity about the forms of support that may be appropriate to your situation.